Welcome to Bixo.in – your trusted shopping destination since 20th May 2017, founded by Rahul Kumar with a simple mission: to deliver top-quality products at the lowest possible prices.
This Payments Policy explains how we handle payments, what methods we accept, and how we keep your transactions secure.
💳 Accepted Payment Methods
We offer multiple secure payment options for your convenience:
- ✅ UPI (Google Pay, PhonePe, Paytm, etc.)
- ✅ Credit Cards / Debit Cards (Visa, MasterCard, RuPay, etc.)
- ✅ Net Banking (All major Indian banks)
- ✅ Wallets (Paytm Wallet, Mobikwik, etc.)
- ✅ Cash on Delivery (COD) – available in select pin codes*
🔐 Payment Security
Your payment information is 100% safe and encrypted.
We partner with trusted and certified payment gateways to ensure:
- Secure checkout with SSL encryption
- No storage of sensitive card or UPI details on our servers
- Instant confirmation of successful transactions
⏱️ Payment Confirmation
- For prepaid orders: You’ll receive an SMS/email confirmation once payment is successfully processed.
- For COD orders: You’ll get a confirmation after placing the order. Payment is collected upon delivery.
❗ Failed or Cancelled Payments
- If a payment fails but money is deducted, it is automatically refunded to your original payment method within 5–7 working days.
- In case of any issue, contact us at bixoindia@gmail.com with your transaction ID.
💰 Refunds for Cancelled/Returned Orders
- Prepaid order refunds (for returns/cancellations) are processed within 5–7 working days after product pickup or cancellation approval.
- Refunds are credited back to your original payment method (e.g., UPI, bank account, wallet).
📞 Need Help?
For any questions or payment-related support, reach out to us:
📧 Email: bixoindia@gmail.com
🌐 Website: www.bixo.in
